The Mission of Business2020 is to deliver technology-based solutions to business problems: Solutions that deliver the maximum return on new and existing investments in technology.

The initial focus of Business2020 is to bridge informational, organisational and financial governance – enabling enterprises to connect the internal demand for IT services and solutions with the resources and capabilities required to supply the demand. This encompasses the strategic planning for IT – matching requests with business and IT strategy; and strategic human resource planning – modelling, forecasting and managing the development and supply of appropriately skilled human capital. Business2020 bridges these, often disconnected, areas of the enterprise by providing solutions that integrate existing and new technology packages and infrastructure, providing custom development where necessary, and ensuring that the result provides the value that the modern enterprise demands.

Business2020 was born from amalgamation of a number of successful technology businesses with extensive experience and expertise in the areas of Human Resources, Project and Portfolio Management, Information Governance, Information Modelling, Computer-Aided Architectural Design, and others.

The principals of these businesses recognised the need for an organisation that would reflect their core values and that would be able to address a broader range of business issues than they could individually. They also identified those areas where Business2020 would be able to make a significant difference to the technology industry.

Business2020: Setting new benchmarks

Business2020 is committed to setting new benchmarks for excellence in three key areas. They are the areas where the founders of Business2020 saw the greatest opportunity for improvement in the technology industry. And they also represent the fundamental principles that guide us as an enterprise.

Value
All members of the Business2020 team - specialist experts, consultants, and implementers - have a solid track record of delivering value to the businesses they have worked with. Now, as Business2020, our focus continues to be on helping our customers to extract the greatest return on every dollar they spend on technology. How is this achieved?
• A consultative approach that ensures we work with our customers in a collaborative relationship.
• Use of the most appropriate and cost effective resources. As well as our own consultants and implementers, Business2020 can draw on resources from across the Asia-Pacific region, using fair and equitable business relationships to increase value for our customers.
• Drawing the most appropriate tools, applications and expertise from a range of partner organisations, thus ensuring that a solution is delivered that primarily enhances our customer’s business strategy.
• Appraising and rewarding our consultants not only on the value they bring to our own business, but also the value they bring to our customers.
• Making ROI a key deliverable of our engagements where appropriate and monitoring the ongoing return that our customers enjoy from their investment in our services – making sure that a problem solved stays solved.

Innovation
Both business and technology change at an increasing rate. In our commitment to deliver solutions that will bring the greatest value to our customers, Business2020 drives innovation as follows:
• Our consultants bring a wealth of experience in business, in technology and in life. And this experience is used to drive innovation and continual improvement that benefits our customers.
• Business2020 works with a range of partners who spend millions on research and development. We leverage their commitment to innovation.
• Our open structure encourages innovation – Business2020 rewards its people for original thinking that builds value for our customers. And we work with all of our people to get the best from their unique skills and experience – not forcing anyone into a predefined role.
• Whilst our primary method of adding value is in assembling solutions from pre-packaged elements, we have strong capabilities in developing unique IP to ensure that the solution delivers maximum value in each case.

Integrity
As members of the Business2020 team, our personal integrity is paramount. For our customers, this means:
• We are open and honest in our dealings with each other and with our customers. We provide accurate information that reflects the real status of our work with our customers. If a problem arises, we bring it out into the open and deal with it.
• Our focus is on delivering value to our customers. While we recognise that Business2020 needs to be profitable to thrive and grow, this growth will never be achieved at the expense of our customers but rather as a result of the value that we bring to them.
• We deliver what we say we will deliver, when we say we will deliver it, at the cost we agreed. This we guarantee.

Capabilities

Business2020 achieves this through our four fundamental capabilities:

1. Problem analysis and solution design
The breadth and depth of the experience of our consultants means that there are few business issues that we have not already encountered. Even so, our consultative approach ensures that we work with our customers to fully understand each situation. We design solutions to maximise return on the investments – both existing and new – that our customers make in technology.

2. Technology partnerships
Business2020 has strategic partnerships with a range of vendors of software tools, applications, infrastructure and specialised expertise. When it is in the best interests of our customers, we work with these partners to design, deliver and deploy solutions.

3. Solution delivery and deployment
Our people have a track record of on time and on budget delivery of complex solutions that is unsurpassed. Add to this a rigorous program of reviews and quality assurance, partnerships that give us access to specialised tools and expertise, and an unwavering commitment to bring value to our customers, and this is how Business2020 is able to guarantee results.

4. Specialist knowledge and expertise
Our specialist knowledge of Human Resources, Project and Portfolio Management, Information Governance can be supplemented by the expertise of our partners when required. And as Business2020 grows through acquisitions, alliances and recruitment, these areas of expertise will continue to expand.